task stringclasses 9
values | question_type stringclasses 3
values | ordered bool 2
classes | state stringlengths 6 6.54k | question stringclasses 36
values | options listlengths 2 77 | answer_index int64 0 76 |
|---|---|---|---|---|---|---|
banking77 | choice | false | Seems like my card payment has been cancelled | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 53 |
banking77 | choice | false | Tell me about the limit for top ups. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 60 |
banking77 | choice | false | How can I get funds into my account from my American Express? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 54 |
banking77 | choice | false | I think I was charged by mistake on my debit statement. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 28 |
banking77 | choice | false | How to cancel a transaction | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 8 |
banking77 | choice | false | What are the steps for changing my passcode? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 44 |
banking77 | choice | false | I entered the wrong pin too many times and now I think it's blocked. What do I do? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 49 |
banking77 | choice | false | The transfer I tried to make failed. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 35 |
banking77 | choice | false | I am angry that I got charged for using my card. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 15 |
banking77 | choice | false | What do you use disposable cards on? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 37 |
banking77 | choice | false | Can you please explain why my beneficiary is not allowed? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 7 |
banking77 | choice | false | Can you tell me how I go about activating a new card? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 0 |
banking77 | choice | false | I transferred money from the US, How long does it take? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 67 |
banking77 | choice | false | I was overcharged a pound. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 34 |
banking77 | choice | false | I was charged several times for something | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 63 |
banking77 | choice | false | Is auto top up available? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 4 |
banking77 | choice | false | I got less than what i asked for in the ATM, why? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 75 |
banking77 | choice | false | I found the card that I thought I lost, and I would like to reactivate it. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 13 |
banking77 | choice | false | Exchange rate for my card payment is wrong | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 17 |
banking77 | choice | false | I have cancelled payments to this card. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 53 |
banking77 | choice | false | Why can't the recepient of my money transaction see it? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 66 |
banking77 | choice | false | Can someone please help assist me by explaining to me why my pass-code is not working? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 44 |
banking77 | choice | false | I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 51 |
banking77 | choice | false | I think my card payment has been refunded | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 53 |
banking77 | choice | false | How come my top-up didn't go through instantly, like it usually does? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 47 |
banking77 | choice | false | I would like help to revert a transaction I did this morning | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 8 |
banking77 | choice | false | Do you send duplicate cards? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 39 |
banking77 | choice | false | When can I expect my card? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 12 |
banking77 | choice | false | Why is my transfer stuck on pending? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 48 |
banking77 | choice | false | Are money transfers free? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 64 |
banking77 | choice | false | I got less cash than what I specified at the ATM. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 75 |
banking77 | choice | false | Why is it showing that my account has been charged a dollar that is showing as pending? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 34 |
banking77 | choice | false | When will my transfer move out of pending stage? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 48 |
banking77 | choice | false | How can I obtain a disposable virtual card? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 37 |
banking77 | choice | false | Why was there a fee for my cash withdrawal? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 19 |
banking77 | choice | false | Is there a way to see where my money originally came from? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 70 |
banking77 | choice | false | with what can I verify my identity? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 69 |
banking77 | choice | false | What exchange rate will I receive? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 32 |
banking77 | choice | false | There is a withdrawal on my account that I don't remember initiating. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 20 |
banking77 | choice | false | How long does it take for money to transfer? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 5 |
banking77 | choice | false | What is the length of time for one of these items to come to the U.S? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 12 |
banking77 | choice | false | It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much! | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 17 |
banking77 | choice | false | Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 19 |
banking77 | choice | false | I had a payment reverted and would like to figure out why. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 53 |
banking77 | choice | false | Why do I have a transaction showing up more than once? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 63 |
banking77 | choice | false | Why has my transfer not arrived yet? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 66 |
banking77 | choice | false | why would a merchant refuse a payment | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 53 |
banking77 | choice | false | I would really like a physical card. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 43 |
banking77 | choice | false | My account is devoid of funds. Am I permitted to submit additional money via bank transfer? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 65 |
banking77 | choice | false | My contactless payments don't work. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 23 |
banking77 | choice | false | I could not get my card to work at a shop. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 25 |
banking77 | choice | false | How does your app transfer the money | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 65 |
banking77 | choice | false | Why is my withdrawal from the ATM still showing as pending? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 46 |
banking77 | choice | false | How will I receive my PIN? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 38 |
banking77 | choice | false | I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 45 |
banking77 | choice | false | What is the Top up rate charge for using a card in the US? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 57 |
banking77 | choice | false | I am traveling, what can I do to set up auto top-up? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 4 |
banking77 | choice | false | Purchases I did not make are appearing in my bank statement? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 28 |
banking77 | choice | false | I can still see money in my account after making a payment | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 5 |
banking77 | choice | false | I can't find the virtual card | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 40 |
banking77 | choice | false | What does the decline message mean | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 27 |
banking77 | choice | false | A refund for a recent return has not arrived on my card. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 51 |
banking77 | choice | false | Why is my refund not visible on my statement? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 51 |
banking77 | choice | false | What happens if I use my account and my identity verification hasn't finished? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 74 |
banking77 | choice | false | Asked for $100 but only got $20. Why would this happen? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 75 |
banking77 | choice | false | Canceling my order is what I need to do right now. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 52 |
banking77 | choice | false | Why was I charged a fee for withdrawing money? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 19 |
banking77 | choice | false | Do I need to order a new card if mine is expiring? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 9 |
banking77 | choice | false | There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 20 |
banking77 | choice | false | What is the max amount of disposable cards I'm allowed. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 29 |
banking77 | choice | false | I'm waiting for my transaction to complete. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 66 |
banking77 | choice | false | Am I able to do a SWIFT transfer? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 56 |
banking77 | choice | false | When will I get a virtual card? I haven't gotten one yet | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 40 |
banking77 | choice | false | I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 47 |
banking77 | choice | false | is there a way to fix my top up | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 59 |
banking77 | choice | false | Tell me why there is an extra charge when I used an ATM? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 19 |
banking77 | choice | false | I want to take some funds from my other bank account and add them to this one. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 65 |
banking77 | choice | false | Why was my card charged when topping off my balance but it's not showing up in my wallet balance? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 62 |
banking77 | choice | false | Do i need to verify my top up? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 71 |
banking77 | choice | false | Why, when paying with the card, was I charged an extra fee? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 15 |
banking77 | choice | false | I need help from someone in your department with finding my nearest ATM. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 3 |
banking77 | choice | false | the bank transfer was declined | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 27 |
banking77 | choice | false | My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 66 |
banking77 | choice | false | Can I start an account for my kids? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 1 |
banking77 | choice | false | You sent me a card and now I want to link it. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 13 |
banking77 | choice | false | Is it possible for me to track the card is was mailed to me? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 11 |
banking77 | choice | false | Why can't I topup my account? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 59 |
banking77 | choice | false | When will I have access to my pin number? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 38 |
banking77 | choice | false | I want to take back my transaction | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 8 |
banking77 | choice | false | Why was my transfer charged a fee? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 64 |
banking77 | choice | false | My phone was stolen yesterday, can you help me with this? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 42 |
banking77 | choice | false | Where is my last money transaction | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 66 |
banking77 | choice | false | How long before transferred money shows up? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 5 |
banking77 | choice | false | My transfer isn't in | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 66 |
banking77 | choice | false | How much do I have to pay to accept an international transfer? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 31 |
banking77 | choice | false | I want to get a Visa and Mastercard, is it possible to get both from you? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 73 |
banking77 | choice | false | Would it be possible to open up an account for children? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 1 |
banking77 | choice | false | What happens if a merchant doesn't accept you payment? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 53 |
banking77 | choice | false | I do not feel comfortable verifying my identity. | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 74 |
banking77 | choice | false | Can you assist me in acquiring a virtual card? | Which banking intent does this customer message have? | [
"activate my card",
"age limit",
"apple pay or google pay",
"atm support",
"automatic top up",
"balance not updated after bank transfer",
"balance not updated after cheque or cash deposit",
"beneficiary not allowed",
"cancel transfer",
"card about to expire",
"card acceptance",
"card arrival",... | 40 |
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